Refund Policy

Effective Date: 01.05.2025

Due to the nature of our service and immediate access to digital content and AI processing, all purchases are final and non-refundable.

By purchasing credits or using our services, you acknowledge and agree that:

  • We do not offer partial or full refunds for any reason, including unused credits.
  • Once a prompt is processed, associated credits are consumed and cannot be reversed.
  • Refunds will not be issued for dissatisfaction with AI responses, as results may vary based on model behavior.

We encourage all users to start with a small credit package to evaluate the Service before making larger purchases.

If you believe you were charged in error or encountered a technical issue, please contact us at: support@getaitoo.io and we’ll do our best to resolve the issue.